Online Repair does an uninstall and complete repair but takes longer.ġd) Follow the instructions on the screen to complete.Ģ) Reinstall Office 365 or Office 2016/19įrom any of the office products click on the left arrow in the top left of the product, then click on “ Office Account”Ĭlick on “ Manage Account” to login to your Office 365 or Office 2016/19 account You can select Quick Repair which runs faster but only detects and then replaces corrupted files. If you have a standalone application such as Word or Excel, search for the application name.ġc) From the How would you like to repair your Office Programs screen, select Online Repair to ensure everything gets fixed, and then select Repair. NOTE: If you have a suite such as Office 365 Home or Office Home and Student 2016/2019, search for the suite name, even if it’s just a particular application you want to repair such as Word or Excel. Right-click the Start button (lower-left corner), and select Control Panel pop-up menu.ġa) From Category view, under Programs, select Uninstall a program.ġb) Right-click the Microsoft Office product you want to repair, and select Change. If this does not fix your problems try “ Online Repair” and failing that move to Step 2) below Highlight “Office 365 ProPlus” (do not click on it) and select the “ Change” button

In Windows 7 or 8 locate “Control Panel” > “Programs” > “Programs and Features”

You can re-activate Office 365 or Office 2016/2019 in a number of ways as follows “We’re sorry, something went wrong and we can’t do this for you right now. These problems can occur in any or all of the Office products such as Word, Excel, Access, Powerpoint, Publisher, OneNote, Outlook, Infopath or Lync by displaying one of the following messages (or similar) This is normally achieved upon installation, however we have noticed that Windows or Office automatic updates can sometimes result in the products being “ Disabled” or requiring “ Activation” The latest versions of Microsoft Office (Office 365 and Office 2016, 2019) all need activating by logging into an Office 365 account. If you still have problems, please bring your computer to our office in Subiaco and we will fix the issues for you for a small fee. Please read the following self-help guide. How to deal with common Microsoft Office issues such as activation and reinstalling.

Microsoft product activation failed